More bad reviews to come daily until someone reaches out to try rectify the bad situation they created for myself. Need some answers.

Horrible!!! This place avoids you and continually lies to you. Unless you get it in writing you can't believe anything they say. Tore up my truck when they changed out the blown engine and threw it back together just to make it work. Caused by air conditioning to stop working and would not fix it unless I was willing to pay their cost for replacing the compressor that was working when I gave it to them. Gave me no written warranty information on the "new" engine that is actually just a "remanufactured" engine they tell you is new. I bought this truck brand new from them (not "remanufactured") with only 11 miles on it with working air conditioning. They said it would take 4-5 days to change the engine. It took them 5 weeks and a day to return my thrown together truck back to me (after several phone calls and dropping by to inquire about when I would get it back). Parts have been put back incorrectly installed, my hood is out of alignment, the a/c blows only hot air, the cooling fans don't work at all.... My engine warranty is only "word of mouth" (not in writing) for supposed 3 yr/36,000 miles. Never again! I would give them a -5.

I am a little disappointed because I clicked to get a KBB quote straight from this dealer's website. The BB value was around $4500-$6500. However, when I got there I was only offered about $3,000. I did not even receive enough to pay my car loan off. But, they promised that was all I could get out of my used car as no dealer could sell it with over 130,000 miles. Now they have my car for sale on their lot for around $8,500 and I am a little taken aback by this. I am left feeling taken advantage of and I don't think I will ever go back here.

I was very satisfied with the service that I received. I would highly recommend them.

Purchased a new Tahoe online from Virginia. Marty Griffin and Ryan Larkin were very helpful, nice and straight forward about the deal - no small print, no surprises. When I picked up the vehicle, Jason Guzick made sure everything was ready and that my experience was 100% satisfactory. Great experience, great deal and great truck - very happy. Thank you very much Mike Bell Team!

Josh, Ryan, Lyman and the entire Mike Bell Chevrolet team were top notch. Buying a car online from another state is not always easy. These guys were in constant communication (text, phone, email) and we made this deal with no problems. Car delivered early with temp tags ready to go.

Steven was very helpful, and answered all of the questions we had.I would recommend Mike Bell Chevrolet.

Very easy deal Good pricing and got a fair trade on my trade in. Really like the new truck

First class operation from top to bottom. Our salesperson Becky was outstanding! The sales manager Zack was great as well and we received a really good deal on a new vehicle. Buy with confidence for sure.

My experience with the sales department was really good every time I called this service department I get on put on hold or pass around two or three times

Not pleased at all! My car was there for 4 months. When I picked it up it was nasty finger prints on windshield my dash door is not assembled properly. I will have to take it back in order for them to correct it. When I call the service department I ALWAYS get voicemail. Not a happy customer

Schedule an appointment and apparently it is a “window” for service. I have never received a phone call from this dealership concerning status of my new vehicle that was bought at Mike Bell!

Very Nice Professional Employees to be helped by ! Top Class Dealership!!! Will from now on purchase vehicles from MIKE BELL!!!

Sales guy was great. Service dept not so !! Had my new truck for days and never reached out with updates.

Went round and round on the phone with Mike Bell Chevrolet to get a hold of somebody into the service department That's not right.

The dealership was clean and very knowledgeable about the vehicle, Josh did everything he could to make sure we were happy, he has also made 2 follow up calls to make sure we don't need anything. Josh is an asset to your Family, and thank you for making us part of yours.

Found the vehicle we were looking for at a Great price! And Patrick and Jason were very helpful during the buying process. Thank you!!!

Not good that all I can say about it just all there are want go there no more

Brian Haney was such a pleasure to work with. No pressure but Brian and finance made sure we bought a vehicle we would be proud of and pleased with. The entire experience was pleasant and the longest part was me deciding on which vehicle I wanted to purchase. Brian Haney and everyone at Mike Bell will fight for you and never make you feel pressured.

Everyone was very pleasant and professional. I bought my car from Mike Bell and continue to take my car to their service department for maintenance. I like that I can make an appointment to bring my car in and my wait is not long.

Bought my truck sight unseen. They delivered it. Everything was as it should be. Pretty good price too.

Everyone was very pleasant, polite and professional. I appreciate the fact that they did work hard to gain my business. I tried hard to get a really great deal but was finally happy with a pretty good deal. Thank you all.

Have purchased 3 cars from thus dealership and have received excellent service on them. I still own all three 'a corvette a Tahoe and a Silverado Z71...

We had a great experience with Josh Posey! We came from Belmont, NC because the price was too good not to buy. Josh did a great job with explaining all the features on my new Tahoe. Would definitely buy from him & the dealership again

Awesome people, from the owner on down. Very helpful and transparent. I will be returning when I get another vehicle.